What information do we collect from our customers? We collect contact information such as email address, phone number, mailing address, or even payment information like a credit card number.
How do you collect it? Common ways to collect customer information are a form on our website, by email, via online intake forms, and as part of our fee agreement.
Why do you need this information and how do you use it? We need all of this information to prepare requested legal documents, to contact the customer or opposing party, or to do background checks on behalf of our clients, as well as to schedule and confirm appointments, etc.
Do you share your customers’ information with anyone? If so, who do you share with and for what purpose?
We do NOT share or sell customer information to third parties for promotional purposes. Customer information is never shared with third parties/affiliates for marketing/promotional purposes."
All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
How can customers opt out of communications with you? You an opt out of communications by texting/replying STOP. We do not send unsolicited emails or marketing emails of any kind, so there is no need to opt-out of those. However, you may opt out of customer-service emails simply by replying to an email and state "do not contact me anymore" and we will stop emailing you.
How can customers get more information about your privacy practices or request changes to their information? Email us at legalhelp@accesslegalcare.com
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